Support

Reporting Bugs

No software is perfect. If you want to report a bug or a security issue in GuestCal, please got the the Bug Tracker website. Please check first if your issue is already in the database before opening a new ticket.

Improvement Suggestions

If you have suggestions for improvement of GuestCal or would like to have a new feature, please go to the Feature Request Tracker website. Please check first if your topic is already in the database before opening a new ticket.

Free Support

If you have problems with installing or using GuestCal, please go to the Support Tracker website. Please check first if your topic is already in the database before opening a new ticket.

GuestCal is Open Source and free to use. The developers don’t get money wether for programming nor for supporting. So please be patient if you have to wait some days or even weeks for an answer. If you need quick and individual help, please contact commercial support. With that you support the further development of GuestCal, too.

Important: We only give free support via the Support Tracker, not per email or phone, with no exceptions.

Commercial Support

We help willingly to solve your issues via email or phone. Please contact us at info@dotplex.de or +49 30 20236996-0.

For commercial support we charge € 84,- per hour plus 19% VAT, at least € 21,- plus 19% VAT per incident.